Challenge
Organisations understand that users want the simplicity, flexibility and personalisation which technology offers at home, within the workplace. Providing this will increase employee engagement, satisfaction and retention.
This, alongside other business objectives such as remote and flexible working and Bring Your Own Device (BYOD), mean the expectation in organisations is for technology to “just work”. However, with technology evolving at such a rapid pace, IT teams can be overwhelmed with the array of choices available. Evaluating the options and understanding how best to integrate with existing systems can impact operational costs and business objectives.