XMA's inclusion in the G-Cloud 14 framework marks a significant milestone for the company. We sat down with CTO Terry Chana to discuss what this means for XMA and the public sector.
With over 17 years in the IT sector, Terry Chana leads XMA's charge in helping customers achieve their technology goals. "As CTO at XMA, my role is to keep our customers’ technology goals front and centre. My team and I focus on understanding our customers—their challenges, their ambitions—and we work together to design IT strategies that strike the right balance between practical solutions and innovative thinking. By partnering with established and emerging tech providers, we help organisations harness the power of advancements like cloud computing, cybersecurity, and AI to deliver real, transformative results.”
With over 17 years in the IT sector, Terry Chana leads XMA's charge in helping customers achieve their technology goals. "As CTO at XMA, my role is to keep our customers’ technology goals front and centre. My team and I focus on understanding our customers—their challenges, their ambitions—and we work together to design IT strategies that strike the right balance between practical solutions and innovative thinking. By partnering with established and emerging tech providers, we help organisations harness the power of advancements like cloud computing, cybersecurity, and AI to deliver real, transformative results.”
G-Cloud 14: A Gateway to Digital Transformation
For Chana, XMA's inclusion in G-Cloud 14 is more than just a win for the company. "It enhances our ability to support the public sector in its digital transformation journey," he explains. "It provides a compliant procurement route to deliver secure, scalable, and impactful digital solutions and services, streamlining operations and enabling organisations to focus on what they do best — serving their communities."
XMA's commitment to outcome-driven solutions is what sets them apart. Chana cites a recent example. “One public sector organisation sought to modernise its digital environment to better support staff and service users while addressing inefficiencies in processes and services. They needed an integration platform to connect systems, automate workflows, and enhance user experiences.
Through G-Cloud, XMA delivered an enterprise integration platform, a strategic roadmap, and a blended delivery team to address skill gaps. Additionally, we developed a future-proof integration strategy, accelerating IT project delivery by an average of 78% and achieving significantly faster time-to-market. This highlights how XMA’s expertise in tailored and scalable solutions enables organisations to tackle complex challenges and achieve meaningful results.”
For Chana, XMA's inclusion in G-Cloud 14 is more than just a win for the company. "It enhances our ability to support the public sector in its digital transformation journey," he explains. "It provides a compliant procurement route to deliver secure, scalable, and impactful digital solutions and services, streamlining operations and enabling organisations to focus on what they do best — serving their communities."
XMA's commitment to outcome-driven solutions is what sets them apart. Chana cites a recent example. “One public sector organisation sought to modernise its digital environment to better support staff and service users while addressing inefficiencies in processes and services. They needed an integration platform to connect systems, automate workflows, and enhance user experiences.
Through G-Cloud, XMA delivered an enterprise integration platform, a strategic roadmap, and a blended delivery team to address skill gaps. Additionally, we developed a future-proof integration strategy, accelerating IT project delivery by an average of 78% and achieving significantly faster time-to-market. This highlights how XMA’s expertise in tailored and scalable solutions enables organisations to tackle complex challenges and achieve meaningful results.”
Why Choose XMA?
Chana understands the pressures facing public sector organisations today. "Rising costs, tighter budgets, and the need to modernise while doing more with less are all challenges," he acknowledges. XMA's response? Outcome-driven solutions that help organisations save and reinvest in further digital initiatives.
"Low-code application development can reduce development costs by 45%, the right tools can reduce service desk tickets by 15%, AI in contact centres can improve first-call resolution by 20%, and optimised cloud strategies can lower spending by 30% while boosting performance," Chana explains.
“With our Stabilise, Standardise, and Optimise framework, we provide a structured, tailored approach that addresses each organisation's unique needs. What makes XMA combine technical expertise with deep sector knowledge, ensuring solutions are impactful, sustainable, and directly aligned with public sector priorities.”
"Low-code application development can reduce development costs by 45%, the right tools can reduce service desk tickets by 15%, AI in contact centres can improve first-call resolution by 20%, and optimised cloud strategies can lower spending by 30% while boosting performance," Chana explains.
“With our Stabilise, Standardise, and Optimise framework, we provide a structured, tailored approach that addresses each organisation's unique needs. What makes XMA combine technical expertise with deep sector knowledge, ensuring solutions are impactful, sustainable, and directly aligned with public sector priorities.”
Chana understands the pressures facing public sector organisations today. "Rising costs, tighter budgets, and the need to modernise while doing more with less are all challenges," he acknowledges. XMA's response? Outcome-driven solutions that help organisations save and reinvest in further digital initiatives.
"Low-code application development can reduce development costs by 45%, the right tools can reduce service desk tickets by 15%, AI in contact centres can improve first-call resolution by 20%, and optimised cloud strategies can lower spending by 30% while boosting performance," Chana explains.
“With our Stabilise, Standardise, and Optimise framework, we provide a structured, tailored approach that addresses each organisation's unique needs. What makes XMA combine technical expertise with deep sector knowledge, ensuring solutions are impactful, sustainable, and directly aligned with public sector priorities.”
"Low-code application development can reduce development costs by 45%, the right tools can reduce service desk tickets by 15%, AI in contact centres can improve first-call resolution by 20%, and optimised cloud strategies can lower spending by 30% while boosting performance," Chana explains.
“With our Stabilise, Standardise, and Optimise framework, we provide a structured, tailored approach that addresses each organisation's unique needs. What makes XMA combine technical expertise with deep sector knowledge, ensuring solutions are impactful, sustainable, and directly aligned with public sector priorities.”
Key Offerings and Innovative Services
Chana goes on to highlight some of XMA’s key offerings not just on G-Cloud 14, but also the many other frameworks which XMA sits on.
“XMA's portfolio covers a wide range of services, including:
- Cybersecurity and Information Security
- Cloud Consultancy, Implementation, and Support
- Application Modernisation
- Integration Services
- Project Delivery and Capability Enhancements
- Comprehensive Service Desk
- Device Management as a Service
We specialise in enhancing existing capabilities and driving engagement, all while adhering to public sector technology and security standards. Our holistic approach ensures that every solution is secure, compliant, and geared toward delivering measurable improvements in efficiency and user experience.”
Chana goes on to explain how XMA commits to both security and ESG. “Our SMART framework—Secure, Manageable, Agile, Responsible, and Technology-driven—is central to our approach. We help customers ensure digital services are secure, accessible, and inclusive, while also assessing the carbon impact of their technology estate. Beyond this, we support reducing energy waste and costs with energy-efficient, connected buildings.
- SMART Workspace - Consultancy, Implementation & Support
- Windows 11 Readiness Assessment
- M365 Copilot Assessment
- SMART Buildings - Consultancy, Implementation & Support
- Data-Driven Building Portfolio Advisory
- Digital Estates & FM Advisory
This framework empowers organisations to achieve their security and ESG goals through innovative services and solutions. XMA’s ability to seamlessly integrate sustainability and security into IT strategies makes us a trusted partner for public sector transformation.”
Chana goes on to highlight some of XMA’s key offerings not just on G-Cloud 14, but also the many other frameworks which XMA sits on.
“XMA's portfolio covers a wide range of services, including:
- Cybersecurity and Information Security
- Cloud Consultancy, Implementation, and Support
- Application Modernisation
- Integration Services
- Project Delivery and Capability Enhancements
- Comprehensive Service Desk
- Device Management as a Service
We specialise in enhancing existing capabilities and driving engagement, all while adhering to public sector technology and security standards. Our holistic approach ensures that every solution is secure, compliant, and geared toward delivering measurable improvements in efficiency and user experience.”
Chana goes on to explain how XMA commits to both security and ESG. “Our SMART framework—Secure, Manageable, Agile, Responsible, and Technology-driven—is central to our approach. We help customers ensure digital services are secure, accessible, and inclusive, while also assessing the carbon impact of their technology estate. Beyond this, we support reducing energy waste and costs with energy-efficient, connected buildings.
- SMART Workspace - Consultancy, Implementation & Support
- Windows 11 Readiness Assessment
- M365 Copilot Assessment
- SMART Buildings - Consultancy, Implementation & Support
- Data-Driven Building Portfolio Advisory
- Digital Estates & FM Advisory
This framework empowers organisations to achieve their security and ESG goals through innovative services and solutions. XMA’s ability to seamlessly integrate sustainability and security into IT strategies makes us a trusted partner for public sector transformation.”
Looking Ahead
Chana's vision for XMA is clear: "To remain a leader in IT innovation." He's particularly excited about trends like intelligent automation, generative AI, and enhanced data integration, which are reflected in XMA's SMART Data offerings:
- Intelligent Automation Advisory Service
- Generative AI Advisory Service
- Data Integration & Intelligence Advisory Service
"What sets XMA apart is our commitment to staying ahead of the curve while focusing on delivering solutions that seamlessly connect employee and customer experiences, creating a cohesive and impactful Total Experience," Chana concludes.
If you'd like to learn more about how XMA can help your public sector organisation leverage the power of G-Cloud 14 and other frameworks your organisation uses, contact us at outcomes@xma.co.uk.
To explore the other frameworks XMA is positioned on, visit our website or read our full guide here.
Chana's vision for XMA is clear: "To remain a leader in IT innovation." He's particularly excited about trends like intelligent automation, generative AI, and enhanced data integration, which are reflected in XMA's SMART Data offerings:
- Intelligent Automation Advisory Service
- Generative AI Advisory Service
- Data Integration & Intelligence Advisory Service
"What sets XMA apart is our commitment to staying ahead of the curve while focusing on delivering solutions that seamlessly connect employee and customer experiences, creating a cohesive and impactful Total Experience," Chana concludes.
If you'd like to learn more about how XMA can help your public sector organisation leverage the power of G-Cloud 14 and other frameworks your organisation uses, contact us at outcomes@xma.co.uk.
To explore the other frameworks XMA is positioned on, visit our website or read our full guide here.
