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Why Surface is made for modern policing

Microsoft Surface

By Bruce Daniels
Defence Business Development Director
Specialising in Defence and National Security Organisations

As society itself has become more technologically sophisticated, the environment in which police operate has altered too. Crime is changing, citizens are more connected and media scrutiny demands instant answers – all while funding has declined and support teams have had to learn to work remotely.

Police need tech that can keep up. That can adapt to flexible ways of working, boost productivity and respond to change as a whole.

And that’s not all. Security and sustainability are also at the top of the list when choosing IT. Plus, any new investment needs to be easily integrated into the systems and processes that already exist – increasing efficiencies while decreasing frustration.

It sounds like a lot to ask. But it’s achievable when you put the right devices into people’s hands – and there’s one particular device that ticks all the boxes.

Devices designed to perform

Microsoft Surface devices are made for modern policing. And part of their appeal is adaptability – a range that matches different needs in different environments.

The requirements of police officers working out in the field can be met with a device such as the Surface Pro 8, a lightweight 2-in-1 that provides laptop performance with tablet flexibility.

Desk-based activities can be completed with the Surface Laptop 4, powerful devices with cutting-edge processors. And the general need for flexible, agile working can be taken care of with accessories such as docks, adapters and Teams certified audio accessories.

Crucially, users also get real-time data accessibility and can connect from anywhere with LTE devices, giving the information and connection to colleagues at their fingertips.

But this flexibility and connectivity doesn’t come at the expense of power. With Surface, you get fast RAM, modern chipsets and all-day battery.

For example, users of the Surface Go 3, the lightest and most affordable device in the range, benefit from a fast Intel® Core™ Processor, the full version of Windows 11 and an 11-hour battery life.

All of this is backed up by a range of accessories designed to transform the ultimate policing PC into a rugged mobile solution made for many different types of police work.

In fact, with a wide range of products to choose from, most of which you can find on our website, Surface devices will suit any need a police service might have.

Simplicity and security

Another plus point of Surface is how easily it can be integrated with Microsoft apps and police software and programs. This can really make the difference between disjointed experiences that cause friction and impact efficiency and a seamless user experience that’s simple, familiar and effective.

This simplicity factor is important for deployment too. Police officers and support staff ideally want to get devices that are ready to go, straight out of the box – and that’s why Windows Autopilot is so handy.

Simply unbox and turn on a Surface device – Windows Autopilot will configure it from the cloud in a few steps. It’s incredibly hassle-free.

Now, it goes without saying that security features are hugely important on any device that’s used as part of police work. Officers and support staff need to maintain control over their data, keeping it safe from interception, while keeping threats such as malware well away from their devices.

This is where Modern Device Management adds support and protection to Surface, through:

  • Intune: Offering full control over devices, including settings, features, and security. Devices and users of these devices “enrol” in Intune. Once enrolled, they receive your rules and settings through policies configured in Intune, which also offers the ability to decommission or remote wipe a device if it’s stolen or lost. With these features, Intune simplifies the management of mobile devices, and ensures they’re constantly up to date, secure and available, without needing to get hands-on.
  • Windows Hello: Giving users the ability to log in to devices using a fingerprint, iris scan or facial recognition, Windows Hello is biometric unlocking that’s user-friendly, secure and reliable. It enables users themselves to be the password rather than them having to remember passwords or write them down. It’s also easily set up via sign-in options.
  • BitLocker: BitLocker Drive Encryption is a data protection feature that integrates with the operating system and addresses the threats of data theft or exposure from lost, stolen, or inappropriately decommissioned computers.
  • Microsoft Defender: Microsoft Defender Antivirus is a free real-time malware protection feature pre-installed in Windows 10. Bloatware free and built into the core operating system, it’s activated by default if no other active antivirus software is detected, and automatically activates when third-party antivirus protection is disabled.
  • As more and more police services move to modern cloud management systems, technology that integrates seamlessly with it, like Surface devices do, will become invaluable for effective policing.

    Responsible sustainability

    Organisations in both the public and private sectors are placing a higher and higher value on sustainability, and policing is no exception. It’s therefore good to know that Microsoft is leading the way in tech sustainability, which means another tick in the box for Surface.

    The Surface range represents technology that meets rigorous eco-standards across the entire lifecycle, including through improved energy efficiency and extended battery life. Microsoft is also increasing its use of recycled materials and has committed to 100% recyclable packaging and Surface devices by 2030.

    Surface for policing, with XMA

    Easy integration. Performance, productivity and collaboration. Enhanced user experiences. Secure, sustainable and simple to deploy and manage.

    When you list the ways in which Surface can benefit policing, it makes it worthwhile finding out more. And that’s where we come in.

    XMA is a Microsoft Surface Gold Partner, and our Microsoft-accredited experts will work with your organisation to design best fit solutions. We also have strong levels of stock, so there’s no need to wait several months to roll out your new solution. We can get it to you quickly and effectively.

    Want to know more? Click here

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